Conflict Management

Turn Tension into Opportunity.

Workplace conflict is inevitable—but when managed well, it can fuel innovation, strengthen teams, and lead to better outcomes. Left unaddressed, it risks becoming a costly and destructive force.

Don’t avoid conflict—learn to lead through it.

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Programme Details

Who is the programme designed for?

This programme is designed for all levels to equips participants with the awareness, tools, and communication techniques to recognise, navigate, and resolve conflict constructively. It reframes conflict as a catalyst for diversity of thought, collaboration, and growth.

What are the learning outcomes?

‣ Identify different types of workplace conflict and their root causes
‣ Apply structured approaches to resolve conflict effectively
‣ Anticipate and reduce conditions that lead to unnecessary conflict
‣ Practise mediation techniques to de-escalate and facilitate win-win outcomes

Is this HRDCorp-claimable?

Yes. You can read our comprehensive guide here.

Is this programme available online?

It is available both online and in-person.

Is this programme available online?

It is available both online and in-person.

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